To resolve this issue, add the IP addresses to the tabsvc.yml file directly using the procedure below:
- Go to the "config" folder in the Tableau Server directory. For example, "C:\ProgramData\Tableau Server\config"
- Open the tabscv.yml file with a text editor, such as Notepad.
- Find the line wgserver.trusted_hosts.
- Add the IP addresses as a single line list, separating each entry with a comma and space.
- Save your changes.
- Open the Command Prompt, and change directories to the Tableau Server "bin" folder. For example, type
cd c:\Program Files (x86)\Tableau\Tableau Server\[version]\bin
- Type the following command to restart Tableau Server: