Last Modified Date: 25 Aug 2016
Option 1Upgrade Tableau Server to 9.2.8, 9.3.1, 10.0.0 or newer version. For more information, see Upgrading Tableau Server.
Option 2After clicking on the user name, scroll up to find the missing drop-down menu and buttons.
CauseThis behavior is related to a known issue that has been corrected in more recent releases.
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