KNOWLEDGE BASE

Blank Screen is Displayed when Connecting Tableau Desktop 2021.1.x to OneDrive with UI in English (United Kingdom)


Published: 14 May 2021
Last Modified Date: 14 May 2021

Issue

If English (United Kingdom) is selected for Tableau Desktop UI language, blank screen is displayed after connecting to OneDrive from Tableau Desktop 2021.1.x, and no data source is displayed.

Steps:
  1. Launch Tableau Desktop 2021.1.
  2. Change UI language to English (United Kingdom).
  3. Connect to OneDrive.

Environment

  • Tableau Desktop 2021.1.x
  • OneDrive

Resolution

Option 1

Changing the UI language to English (United States) on Tableau Desktop.

Option 2

Use Tableau Desktop 2020.4.x

Cause

This is a known issue under investigation by Tableau development team.

 
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