Issue
Maps are not visible (the view is blank after using the longitute and latitute fields) in Tableau Desktop 2019.2.2.
Last Modified Date: 14 Aug 2019
Environment
- Tableau Desktop 2019.2.2
- Windows Server 2008
Resolution
Disable Hardware Acceleration in the Tableau Desktop:- Ensure that all instances of Tableau Desktop are closed.
- Open Tableau Desktop 2019.2.2 (or later version) by clicking on the Tableau Desktop icon, not by opening a workbook file.
- Once Tableau Desktop has launched, navigate to Help > Settings and Performance.
- Uncheck Enable Accelerated Graphics. Note: this option will not be available if a workbook file was opened.
- Close Tableau Desktop.
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