Issue
Backgrounders constantly showing busy in the TSM Web user interface status page. Additionally, you may notice that many jobs including "cleanup crashed backgrounder jobs" are stuck in pending status.
Last Modified Date: 20 Aug 2019
Environment
Tableau Server 2019.1.1Resolution
As a Tableau Server Administrator, remove encrypted SMTP settings and restart Tableau Server. After all the pending jobs were completed the backgrounders returned to being active.Cause
Encrypted SMTP connections are not supported.Thank you for providing your feedback on the effectiveness of the article.
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