KNOWLEDGE BASE

Automatic Updates May Fail after Selecting "Skip this version" for June 2020 Maintenance Releases


Published: 19 Jun 2020
Last Modified Date: 23 Jun 2020

Issue

If you choose "Skip this update" in response to the "Update Tableau" prompt after the June 2020 maintenance release of Tableau Desktop, Tableau Reader or Tableau Public Desktop is available, future automatic updates might not install as expected. 

Environment

  • Tableau Desktop
  • Tableau Reader 
  • Tableau Public Desktop
  • Automatic Updates

Resolution

Manually run the installer for a June 2020 or newer maintenance release, and future automatic updates should work as expected. 

Cause

Newer maintenance releases of Tableau Desktop, Reader and Public Desktop contain an updated certificate which may not be compatible with the Auto Update mechanism in older versions of Tableau Desktop, Reader and Public Desktop. 
Did this article resolve the issue?