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Ask Data Page Shows Garbled Text As The Name Of Data Source Fields After Publishing A Data Extract (.hyper) File From Tableau Prep Builder to Tableau Online


Published: 26 Jun 2020
Last Modified Date: 29 Jun 2020

Issue

If the name of data source fields contains non-English characters, you may see garbled texts on Ask Data page after publishing the data extract (.hyper) file from Tableau Prep Builder 2019.4 to Tableau Online.

GarbedTextAfterPublishFromTableauPrep2019.4

Environment

  • Tableau Prep Builder 2019.4
  • Tableau Online

Resolution

Upgrade to Tableau Prep Builder 2020.2.3 or a newer version.

Cause

This issue may relate to the Version Compatibility between Tableau Prep Builder 2019.4 and current Tableau Online.
See Version Compatibility with Tableau Prep for more related information.
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