Issue
Ask Data doesn't work, and the error message displays as follows:
Ask Data is unavailable at this time
Try and refresh your network connection. Reload this page.
Reloading the page has no impact.
Last Modified Date: 25 Sep 2023
Environment
- Tableau Server 2023.1+
- Tableau Server Cluster
- Windows Server 2019
Resolution
Add the IP of the localhost (127.0.0.1) as an exception in the proxy settings (NO_PROXY). See Configuring Proxies for Tableau Server to review instructions to add an exception.Cause
Proxy exception settings are not set correctly.Additional Information
Disable or Enable Ask Data for a SiteThank you for providing your feedback on the effectiveness of the article.
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