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"An error occurred while trying to load the workbook [...]. Reading cannot be completed successfully." When Opening a Workbook


Published: 16 Aug 2019
Last Modified Date: 19 Aug 2019

Issue

When opening a workbook (.twbx) with Tableau Desktop, the following error might occur:


An error occurred while trying to load the workbook <file name> Reading cannot be completed successfully.
Error reading archive file (-3)

Environment

Tableau Desktop 2018.3.8

Resolution

Use .twb file to connect to the original data source and re-create the workbook as a .twbx. 

Cause

The file is corrupted. 
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