Issue
When resetting the MFA verification methods from a user's profile page in Tableau Cloud, the following error may occur:
An error occurred while attempting to reset MFA verifiers. Please try again.
Last Modified Date: 04 Apr 2023
Environment
- Tableau Cloud
Resolution
As a site administrator, try the following workaround:- Remove the affected user from the Tableau Cloud site. For instructions, see View, Manage, or Remove Users.
- Add the user back to the site with the Tableau with MFA authentication type. For instructions, see Add Users to a Site.
- Ask the user to try signing in to the site again.
Additional Information
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