KNOWLEDGE BASE

All Web Page Elements Do Not Display in Dashboard Web Object


Published: 06 Oct 2015
Last Modified Date: 21 Jul 2020

Issue

When you view a webpage in the webpage object in Tableau Desktop, some elements of the webpage might be missing. 

When loading a web-hosted PDF, then the PDF will load in a browser outside of Tableau Desktop, and the web object will have the error: WebKit 102: Frame load interrupted by policy change

Environment

Tableau Desktop

Resolution

Option 1: Publish the view

Publish the view to Tableau Server. If the workbook is shared on Tableau Server, the dashboard web object becomes an iframe in browser, and the browser will handle the rendering. For example, if you open the Tableau Server page with Google Chrome, then Chrome will render the embedded web page as well, and the page will display correctly. 

Option 2: Edit the website

If you do not have access to Tableau Server, and you are attempting to load a webpage you own, use a QT WebKit based browser to debug the webpage. 

Option 3: Use PDF Viewer

If you are attempting to load a web-hosted PDF in the web object in Tableau Desktop, then wrap the original URL in a PDF viewer URL. PDF viewers can be configured to be embedded. For example, Google's PDF viewer link is:

https://docs.google.com/viewer?url={original URL}&embedded=true

Tableau cannot guarantee the functionality of third party tools like Google's PDF viewer.
 

Cause

Tableau Desktop uses QT WebKit to show pages on the dashboard web objects.
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