Issue
After applying offline activation, when logging in to TSM, a prompt to complete and submit the registration data may appear and it will look like an initial installation experience.
Last Modified Date: 08 Sep 2023
After applying offline activation, when logging in to TSM, a prompt to complete and submit the registration data may appear and it will look like an initial installation experience.
Environment
- Tableau Server 2021+
Resolution
Please enter all the required registration fields and click Register.Cause
This is expected behavior. After activating a new product key, the registration may be submitted again.Additional Information
Sometimes after activation the registration page will be considered null. In the Tabadmincontroller logs we can see below the error:2023-05-11 11:38:53.993 +0200 qtp1117953660-82 : INFO com.tableausoftware.config.ServiceRegistrationInfoFile - No registration file found at C:\ProgramData\Tableau\Tableau Server\data\tabsvc\config\tabadmincontroller_0.20214.21.1228.1015\service_registration_info.json
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