Adding or Verifying a Group Shows Group has 0 Members

Published: 16 Sep 2019
Last Modified Date: 17 Sep 2019


When running the command tsm user-identity-store verify-group-mappings <group> or when adding a group in the Tableau Server UI or via tabcmd, an error occurs saying the group has 0 members.


  • Tableau Server 10.5 or later
  • External LDAP (non-Active Directory) Identity Store


From the LDAP schema, determine objectClass types that are specifically unique to group objects and not used by user objects.

Then, run the following from the command line:
tsm configuration set -k -v <group objectClass>

If multiple values of objectClass are necessary, they are accepted via a comma-separated list.


The current configuration of lists an objectClass that is also applied to user records which causes Tableau Server to erroneously identify the users as groups instead of users.
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