Issue
When running the command tsm user-identity-store verify-group-mappings <group> or when adding a group in the Tableau Server UI or via tabcmd, an error occurs saying the group has 0 members.
Last Modified Date: 17 Sep 2019
Environment
- Tableau Server 10.5 or later
- External LDAP (non-Active Directory) Identity Store
Resolution
From the LDAP schema, determine objectClass types that are specifically unique to group objects and not used by user objects.Then, run the following from the command line:
tsm configuration set -k wgserver.domain.ldap.group.classnames -v <group objectClass>
If multiple values of objectClass are necessary, they are accepted via a comma-separated list.
Cause
The current configuration of wgserver.domain.ldap.group.classnames lists an objectClass that is also applied to user records which causes Tableau Server to erroneously identify the users as groups instead of users.Thank you for providing your feedback on the effectiveness of the article.
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