Unable to find registered URL: The URL Type: 55"

Published: 03 Mar 2020
Last Modified Date: 15 Jun 2020


When attempting to connect from Tableau Desktop 2020.1 using LBLM activation option to Tableau Server 2018.2 or earlier, the following error is received: 

Activation Error: "Unable to activate by signing in"
"Unable to find registered URL: The URL Type: 55"


  • Tableau Desktop 2020.1 using LBLM activation option
  • Tableau Server 2018.2 or earlier


When using Login-base License Management to activate Tableau Desktop, select a Tableau Server version that can enable LBLM (2020.1 or higher). For more information, see Login-based License Management (LBLM).  


The version of Tableau Server receiving the LBLM prompt to activate does not have LBLM code in order to respond correctly.
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