KNOWLEDGE BASE

Unable to find registered URL: The URL Type: 55"


Published: 03 Mar 2020
Last Modified Date: 15 Jun 2020

Issue

When attempting to connect from Tableau Desktop 2020.1 using LBLM activation option to Tableau Server 2018.2 or earlier, the following error is received: 

Activation Error: "Unable to activate by signing in"
"Unable to find registered URL: The URL Type: 55"

Environment

  • Tableau Desktop 2020.1 using LBLM activation option
  • Tableau Server 2018.2 or earlier

Resolution

When using Login-base License Management to activate Tableau Desktop, select a Tableau Server version that can enable LBLM (2020.1 or higher). For more information, see Login-based License Management (LBLM).  

Cause

The version of Tableau Server receiving the LBLM prompt to activate does not have LBLM code in order to respond correctly.
Did this article resolve the issue?