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Youtube Video Embedded Into Dashboard Unable To Play


Published: 06 Mar 2020
Last Modified Date: 10 Nov 2020

Issue

Youtube video embedded into dashboard is unable to play, and following error occurs.
An error occurred. Please try again later. (Playback ID: xxx)

Environment

  • Tableau Desktop

Resolution

Option 1

Upgrade to the latest version of Tableau Desktop.
You may be using an old version of Tableau Desktop, which uses an outdated browser that Youtube does not support.

Option 2

Publish the workbook to Tableau Online / Tableau Server, then you could play the video in your browsers.
Note, you should use a URL like https://www.youtube.com/embed/VIDEO_ID to embed the video,
or you might see www.youtube.com refused to connect after publishing the workbook.
Refer to https://developers.google.com/youtube/player_parameters to see how to embed a Youtube player.
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