KNOWLEDGE BASE

Viz in Tooltip Does Not Refresh


Published: 13 Mar 2018
Last Modified Date: 09 Dec 2018

Issue

When using a single worksheet as a "Viz in Tooltip" on multiple worksheets on a dashboard, the "Viz in Tooltip" may not refresh as expected when hovering over marks.

Environment

  • Tableau Desktop 10.5.2
  • Windows 10
  • Excel

Resolution

Option 1

Upgrade to Tableau Desktop 2018.2 or a later version. For more information, see Upgrading Tableau Desktop in Tableau Help.

Option 2

As a workaround, create a separate Viz in Tooltip worksheet for each worksheet on the dashboard. For example, instead of using the "Detail" worksheet as a Viz in Tooltip on "A", "B", and "C", duplicate the "Detail" worksheet as "Detail A", "Detail B", and "Detail C" and apply to each worksheet separately.

Cause

This behavior is related to a known issue (ID: 749709) which has been fixed in a recent release of Tableau Desktop. 
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