KNOWLEDGE BASE

Unknown / Dummy users are being created in Tableau Online when using Azure AD User Provisioning


Published: 24 Oct 2019
Last Modified Date: 11 Jun 2020

Issue

Site Administrator may see a user they do not recognise in their User list. The User will be set as "Unlicensed" and use Tableau Authentication. The username will also not appear to be a valid email.

Environment

  • Tableau Online
  • Azure AD User Provisioning

Resolution

These unknown/dummy users are being created by the Azure Provisioning Service. 

If the Site Administrator changes their Tableau password (and does not update it with Azure) these users will no longer be created.
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