KNOWLEDGE BASE

"Unexpected Error" Messages When Attempting to Use Tableau Catalog


Published: 22 Jan 2021
Last Modified Date: 27 Jan 2021

Issue

When navigating to External Assets, an Unexpected Error appears and none of the Tableau Catalog information is visible on screen.

Environment

  • Tableau Server 2020.2.6
  • Windows Server 2012
  • MS SQL Server

Resolution

Ensure that the Tableau Server REST API is enabled.

tsm configuration set -k api.server.enabled -v true

tsm pending-changes apply

Restart the Tableau Catalog.

 

Cause

The security hardening step to disable the REST API for the Tableau Server installation will interfere with Tableau Catalog functions. Use this security hardening step for a Tableau Server installation that will not be used with any applications that require access at the REST API point.
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