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Unable to set AD account as Run as Service Account from a Different Domain


Published: 07 Sep 2018
Last Modified Date: 19 Sep 2018

Issue

Unable to set Run As Service Account from a different domain even with 2-way trust configured. The following error occurs: 

     The specified user 'DOMAIN\USERNAME' cannot read objects in Active Directory

Environment

Tableau Server 2018.2, 2018.2.1

Resolution

This behavior is caused by a known issue, ID 817922, which is currently under investigation by the Tableau Development team. 

Cause

This behavior is caused by a known issue, ID 817922, which is currently under investigation by the Tableau Development team. 
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