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Unable to see any list when connect Tableau Desktop to SharePoint Lists (Online Edition) via third-party SSO(Okta)


Published: 06 Aug 2020
Last Modified Date: 06 Aug 2020

Issue

One user is not able to see any list when connect Tableau Desktop to SharePoint Lists (Online Edition) via third-party SSO(Okta), but other users have no issue.

Environment

  • Tableau Desktop 
  • SharePoint Lists

Resolution

Verify the sign-on rule for Office 365 Okta app that may be blocking the user account and unblock the user.
 

Cause

Office 365 Okta app is blocking the user sign-on upon connecting to Tableau.
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