KNOWLEDGE BASE

Unable to deactivate LBLM license from Tableau Desktop using UI


Published: 09 Nov 2020
Last Modified Date: 16 Feb 2021

Issue

Unable to deactivate LBLM license from Tableau Desktop using UI

Environment

  • Tableau Desktop 2020.1+
  • Windows 10
  • Macintosh

Resolution

The ability to deactivate LBLM using GUI for Tableau Desktop is a functionality not currently available nor necessary within the Tableau Product.  To remove the Creator user from the ability to launch Tableau Desktop or Prep, simply change the user to Explorer, Viewer or Unlicensed.

Cause

The ability to deactivate LBLM using GUI for Tableau Desktop is a functionality that is not needed with Tableau Desktop or Tableau Prep Builder.

Additional Information

To remove an activation that was using the LBLM ATR Service, run the ATRDIAG.exe program and select -deleteAllAtrs as noted in the Tableau Online Help in the section, "To return your computer to an unlicensed state" - https://help.tableau.com/current/server/en-us/license_lblm.htm
Did this article resolve the issue?