Unable to deactivate LBLM license from Tableau Desktop using UI
Published: 09 Nov 2020 Last Modified Date: 16 Feb 2021
Issue
Unable to deactivate LBLM license from Tableau Desktop using UI
Environment
Tableau Desktop 2020.1+
Windows 10
Macintosh
Resolution
The ability to deactivate LBLM using GUI for Tableau Desktop is a functionality not currently available nor necessary within the Tableau Product. To remove the Creator user from the ability to launch Tableau Desktop or Prep, simply change the user to Explorer, Viewer or Unlicensed.
Cause
The ability to deactivate LBLM using GUI for Tableau Desktop is a functionality that is not needed with Tableau Desktop or Tableau Prep Builder.
Additional Information
To remove an activation that was using the LBLM ATR Service, run the ATRDIAG.exe program and select -deleteAllAtrs as noted in the Tableau Online Help in the section, "To return your computer to an unlicensed state" - https://help.tableau.com/current/server/en-us/license_lblm.htm
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