KNOWLEDGE BASE

Unable to Search for User in Non-English Language when Mentioning in Comment


Published: 12 Dec 2018
Last Modified Date: 14 Aug 2020

Issue

When typing a non-English username preceded by @ for inclusion in a comment box, Tableau does not search and fails to display the corresponding user.

Environment

  • Tableau Server 2018.2.0 or higher

Resolution

The function for searching usernames in non-English language is currently not built in the product.

As a possible workaround try the following option:  If the username also exists in an English version, type the username this way.




 

Cause

The search logic for being mentioned in a comment rely on the first character after @. Since Korean, Chinese, Vietnamese, Japanese, etc. often use 2 - 3 characters to form a single letter, the search will hit zero results and stop.
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