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Tableau Online Google BigQuery Data Connection Failing with error "The Google BigQuery service reported an unrecognized error when processing this request. VPC Service Controls: Request is prohibited by organization's policy"


Published: 06 Feb 2020
Last Modified Date: 07 Feb 2020

Issue

When connecting to a live connection or refreshing an extract of a Google BigQuery data source in Tableau Online it fails with the following error:

"The Google BigQuery service reported an unrecognized error when processing this request.
VPC Service Controls: Request is prohibited by organization's policy. vpcServiceControlsUniqueIdentifier: errorId.
The table '[database].[table]' does not exist.
Unable to connect to the Google BigQuery server ''. Check that the server is running and that you have access privileges to the requested database."

Environment

  • Tableau Online
  • Google BigQuery
  • Extract Refresh / Live Connection

Cause

Google BigQuery has not approved the request from the Tableau Online IP address to connect to Google BigQuery
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