KNOWLEDGE BASE

Tableau Desktop Version 2019.4.6 Cannot Auto Upgrade

Published: 21 Nov 2020
Last Modified Date: 24 Nov 2020

Issue

Tableau Desktop version 2019.4 is installed. Each time opened, notified that this version has an update to be downloaded. However, after choosing ‘Install once I quit’, the new version does not install.
Also, receiving occasional messages that this version is out of date and there’s a risk that we cannot work on shared files, etc.

Environment

  • Tableau Desktop 2019.4.6
  • Windows 10

Resolution

Please manually download an installer from the download site and update to the maintenance release on July 30, 2020 (e.g. 2019.4.10), or later.

Version to upgrade
Major versionFrom Maintenance ReleaseFrom Release Date
2020.3 or greatern/an/a
2020.22020.2.4July 30, 2020
2020.12020.1.7July 30, 2020
2019.42019.4.10July 30, 2020
2019.32019.3.11July 30, 2020
2019.22019.2.15July 30, 2020
2019.12019.1.19July 30, 2020
2018.32018.3.21July 30, 2020
2018.22018.2.24July 30, 2020

Cause

Tableau Desktop maintenance releases from March 26, 2019, to July 23, 2020, have been pulled out from the download site due to an issue.

Pulled versions
Major versionFrom Maintenance ReleaseFrom Release DateTo Maintenance ReleaseTo Release Date
2020.3 or greatern/an/an/an/a
2020.22020.2.0May 6, 20202020.2.2July 23, 2020
2020.12020.1.0February 24, 20202020.1.5July 23, 2020
2019.42019.4.0November 6, 20192019.4.8July 23, 2020
2019.32019.3.0September 17, 20192019.3.9July 23, 2020
2019.22019.2.0May 21, 20192019.2.13July 23, 2020
2019.12019.1.2March 26, 20192019.1.17July 23, 2020
2018.32018.3.5March 26, 20192018.3.19July 23, 2020
2018.22018.2.8March 26, 20192018.2.22July 23, 2020
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