Issue
Tableau Desktop quits unexpectedly when using the Other Databases (JDBC) connector.
Last Modified Date: 27 Aug 2020
Environment
- Tableau Desktop
- Windows
- JDBC
Resolution
To troubleshoot this issue:- Check whether the 64-bit version of Java 8 is installed on the Tableau Desktop computer: Open Command Prompt, and enter the following command:
java -version
- If the 64-bit version of Java 8 is not installed, download and run the installer: Go to https://java.com/en/download/manual.jsp and click on Windows Offline (64-bit).
Cause
The version of Java installed is not compatible to the Other Databases (JDBC) connector.Thank you for providing your feedback on the effectiveness of the article.
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