Tableau Desktop Quits Unexpectedly When Using Other Databases (JDBC)
Published: 26 Aug 2020 Last Modified Date: 27 Aug 2020
Issue
Tableau Desktop quits unexpectedly when using the Other Databases (JDBC) connector.
Environment
Tableau Desktop
Windows
JDBC
Resolution
To troubleshoot this issue:
Check whether the 64-bit version of Java 8 is installed on the Tableau Desktop computer: Open Command Prompt, and enter the following command:
java -version
If the 64-bit version of Java 8 is not installed, download and run the installer: Go to https://java.com/en/download/manual.jsp and click on Windows Offline (64-bit).
Cause
The version of Java installed is not compatible to the Other Databases (JDBC) connector.
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