Subscription Failed With Unknown Error On Tableau Server | Tableau Software

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Subscription Failed With Unknown Error On Tableau Server

Published: 18 Mar 2020
Last Modified Date: 18 Mar 2020

Issue

Subscriptions failed with with unknown error and the following errors are found in backgrounder logs.

454 Throttling failure: Maximum sending rate exceeded
454 Throttling failure: Daily message quota exceeded

Environment

Tableau Server
Amazon SES

Resolution

Verify if Amazon Simple Email Service is used, and check the following documents for resolution.
Errors Related to the Sending Quotas for Your Amazon SES Account
How to handle a "Throttling – Maximum sending rate exceeded" error

Cause

These errors are provided by Amazon Simple Email Service (Amazon SES) Account. It occurs when the limit is reached with SMTP.

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