KNOWLEDGE BASE

SharePoint Lists not Showing


Published: 24 Dec 2019
Last Modified Date: 03 Jun 2020

Issue

Upon logging into SharePoint Lists data source, list of tables are not displayed. No error message is displayed.

Environment

  • Tableau Desktop 2018.2.3 or higher
  • Windows 10
  • SharePoint Lists

Resolution

Workaround 1
Install Tableau Desktop 2018.1 and troubleshoot the login error
https://www.tableau.com/support/releases/desktop/2018.1.19

Workaround 2 
1. Edit the attached 'sharepoint.tdc' by replacing YourUserName with your user name and place it into the C:\Users\YourUserName\Documents\My Tableau Repository\Datasources folder

2. The 'cdata.log' will be generated in the  C:\Users\YourUserName\Documents\My Tableau Repository\Logs folder. Check the error messages and troubleshoot
 

Cause

This is a known issue investigated by Tableau Development team. There is a problem with login but Tableau Desktop 2018.2.3 or higher does not prompt the login error message when connecting to SharePoint Lists even though the credential is invalid.

Additional Information

If there is a login problem, related errors can be confirmed in tabprotosrv.txt logfile.
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