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With SAML logout enabled 'logout' button is missing


Published: 05 Oct 2016
Last Modified Date: 06 Jan 2020

Issue

With SAML logout enabled 'logout' button is missing.
  • The Tableau Server setting wgserver.saml.logout.enabled is set to true.
  • SAML login is working fine, but no logout button shows up in the Tableau Server GUI.

Environment

  • Tableau Server
  • Server-wide SAML Authentication

Resolution

Ensure the Identity Provider is generating the following element in its  IDPSSODescriptor block in its SAML metadata:

<md:SingleLogoutService Binding="urn:oasis:names:tc:SAML:2.0:bindings:HTTP-POST" Location="IDP-URL-HERE/<slo-endpoint>" />



 

Cause

Even with wgserver.saml.logout.enabled set to true, Tableau Server will not display a logout button unless a valid SingleLogoutService binding is set.

Additional Information

Tableau Server requires the HTTP-POST binding.



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