KNOWLEDGE BASE

Restore Fails With ‘This Job Failed Due To An Unexpected Error: 'filenotfoundexception' Could Not Find Config.yml In Backup’.


Published: 25 Mar 2020
Last Modified Date: 26 Mar 2020

Issue

When Restoring a *.tsbak file, the Restore fails due to an unexpected error:

 'FileNotFoundException' ... Could not find config.yml in backup".

Environment

  • Tableau Server 2020.1.1

Resolution

Confirm that Permissions have been set correctly for the Run As Service account and the Network Service account.

Cause

Network Service account had 'access denied' to folders and files under 'ProgramData' where Tableau Server is installed.
Did this article resolve the issue?