KNOWLEDGE BASE

Projects Or Workbooks Information Missing Or Out Of Date In Resource Monitoring Tool


Published: 25 Feb 2021
Last Modified Date: 03 Mar 2021

Issue

Projects, sites, workbooks, and other information on Resource Monitoring Tool is missing or displayed out of date for 1 min to 1 day.
Or
Duplicate "Server Down" incidents are reported.


 

Environment

  • Resource Monitoring Tool

Resolution

Check and make sure there is no problem with the network communication between Tableau Server and the server hosting Resource Monitoring Tool.

Cause

It is possible that there is a network communication problem between Tableau Server and the server hosting Resource Monitoring Tool.
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