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Projects Missing After Rebooting OS Without Stopping Tableau Server


Published: 19 Feb 2021
Last Modified Date: 22 Feb 2021

Issue

Some projects and other contents are missing after the OS is rebooted without stopping Tableau Server.
 

Environment

  • Tableau Server

Resolution

Option 1
Please stop Tableau Server by "tsm stop" and reboot OS after Tableau Server stopped.

Option 2
Reset the searchserver process by the following command.                           
tsm maintenance reset-searchserver
 

Cause

As Tableau Server was terminated unexpectedly, it was unable to retrieve an alive node from the cluster after rebooting.
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