KNOWLEDGE BASE

No License found for 'TableauDesktop' After Offline Deactivation


Published: 17 Dec 2019
Last Modified Date: 05 Jun 2020

Issue

When trying to reactivate a Tableau Desktop key after an offline deactivation the following error occurs:

No license found for 'tableaudesktop'

Environment

  • Tableau Desktop

Cause

The offline deactivation was not completed successfully, preventing a new activation from taking place. 

Additional Information

Please verify the product key being activated is current by going to the Tableau Customer Portal.  
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