KNOWLEDGE BASE

No License Found Activating Tableau Desktop


Published: 03 Jun 2020
Last Modified Date: 05 Jun 2020

Issue

Tableau Desktop error when activating a product key:
No License found for 'TableauDesktop' 


 

Environment

Tableau Desktop
Tableau Prep
Windows
Mac

Resolution

Visit the Tableau Customer Portal to obtain the current product key.
If part of the Tableau Academic Program, please visit the Academic website to obtain a new product key and another year of use.

Cause

The product key has expired.

Additional Information

If a legacy Tableau Prep key is being used (the key begins with "TP"), check the Tableau Customer Portal or talk to the Tableau Administrator at your company to determine if a new "TC" key is available for use.  TP keys are being replaced with Tableau Creator keys (start with "TC") which allow use of both Tableau Desktop and Tableau Prep Builder.
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