KNOWLEDGE BASE

Login Error in Embedded View in Tableau Desktop


Published: 02 Apr 2020
Last Modified Date: 03 Apr 2020

Issue

When trying to sign in to Tableau Server in a published view that is embedded in a dashboard as a web page object, the following error occurs:

Your account or password is incorrect. If you don't remember your password, reset it now.

Environment

  • Tableau Server
  • Tableau Desktop
  • SAML - Azure Active Directory SSO

Resolution

Discuss the X-Frame-Options header setting with your SAML Identity Provider and/or internal network team.

Cause

The X-Frame-Options HTTP response header of the login page on the IdP side (login.microsoftonline.com) is set to DENY.  This may have been intentionally set by your internal administrators for security purposes.
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