KNOWLEDGE BASE

Load Balancer Does Not Redirect To The Sign-In Page With Https After User Signs Out


Published: 21 May 2020
Last Modified Date: 22 May 2020

Issue

Load Balancer does not redirect to the Sign-in page with https after user signs out.

Environment

  • Tableau Server without SSL
  • Load Balancer with SSL

Resolution

Set the X-Forwarded-Proto request header in Load Balancer configuration file. For example, if you are using Apache as Load Balancer, add the following line into httpd-ssl.conf file.

RequestHeader set X-Forwarded-Proto "https"

Cause

Load Balancer is doing SSL offloading but X-Forwarded-Proto request header is not set.
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