Licenses show in Tableau Services Manager but show 'No Licenses' in Tableau Server

Published: 05 Jan 2021
Last Modified Date: 17 Mar 2021


  • Tableau Server shows 'No Licenses' in Manage All Sites > Settings > Licenses page.
  • Tableau Server shows correct seat count.
  • TSM (Tableau Services Manager) shows correct licenses.
  • Trusted Storage reads appropriately.



  • Tableau Server 2019.4 - 2020.4 
  • Windows Server


This is a display issue of the license status. Tableau Server processes are up and running normally. For the license:
  • Use TSM Licenses List command or the TSM UI to verify seats and licenses.
  • View the Users page on Tableau Server to see available seats.


This behavior is related to a known issue with ID 1195152 which is currently under investigation.
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