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Internal Error When Opening Country.tds


Published: 28 Feb 2020
Last Modified Date: 10 Jul 2020

Issue

When Country.tds is opened in Tableau Desktop, the following error occurs: 

Unable to complete action
Internal Error - An unexpected error occurred and the operation could not be completed

Environment

  • Tableau Desktop 2019.4 or later
  • Windows

Resolution

As a workaround, use Tableau Desktop 2019.3 or older.

Cause

The geocoding storage format changed from Firebird to Hyper in Tableau 2020.1, and connecting a workbook directly to the geocoding database is not supported.
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