KNOWLEDGE BASE

"HTTP Error 413" Signing in to OneDrive


Published: 29 Oct 2020
Last Modified Date: 19 Feb 2021

Issue

When signing in to OneDrive, the following error may occur in Microsoft Edge during the authentication process:

This page isn't working right now
If the problem continues, contact the site owner.
HTTP Error 413

Environment

  • Tableau Prep Builder 2020.3.3
  • Windows
  • OneDrive
  • Microsoft Edge as default browser

Resolution

Upgrade to Tableau Prep Builder 2020.4.1 or newer.

If you are unable to upgrade Tableau Prep Builder, a possible workaround may be to use Google Chrome as the default browser.

Cause

This issue is related to Issue ID 1188361, which was resolved in Tableau Prep Builder 2020.4.1.
Did this article resolve the issue?