KNOWLEDGE BASE

Gateway Process Failed To Start Permission Error=13, Permission Denied


Published: 08 May 2020
Last Modified Date: 12 May 2020

Issue

After replacing the hard drive Gateway process failed to start with the following error:

error=13, Permission denied
IOException: Cannot run program ****/tableau/tableau_server/data/tabsvc/services/gateway_0.20194.19.1105.1444/apache/bin/httpd":

Environment

  • Tableau Server 2019.4.0
  • Linux

Resolution

Assign permission for tableau user to run httpd process with the following command:

chmod 755 httpd
 

Cause

Permission setting was lost after replacing a hard drive.
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