Errors Connecting to Azure Data Lake Storage Gen2

KNOWLEDGE BASE

Errors Connecting to Azure Data Lake Storage Gen2

Published: 07 Apr 2021
Last Modified Date: 07 Apr 2021

Issue

When connecting to Azure Data Lake Storage Gen2, the following errors may occur:

while trying to browse an Azure storage endpoint:

Azure Data Lake Storage Gen2 was unable to process this request. Please report this problem to Tableau.

or, after entering a file URL:

Azure Data Lake Storage Gen2 has rejected this request because of insufficient permissions.

Environment

Tableau Desktop 2021.1

Resolution

Ensure that the storage account used meets the requirement as stated in About Azure storage accounts, and that the CORS options for the Blob service are enabled as described in the same document.

Cause

The Azure storage account used does not have the required permissions, or the CORS options for the Blob service have not been configured correctly.

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