ResolutionAs potential workarounds:
Run the ziplogs command with Tableau Server stopped.
Review the contents of the ziplogs for the "errors.txt" file in the tabadminagent folder. Example of the file path:
The contents of errors.txt will look similar to the following example (file location and name are in bold):
C:\ProgramData\Tableau\Tableau Server\data\tabsvc\logs\httpd\access.2019_11_20_00_00_00.log: java.io.IOException: The process cannot access the file because another process has locked a portion of the file
Manually copy any files listed with this message to another location and provide them to Tableau Technical Support with the ziplogs archive.
Upgrade Tableau Server to 2019.3.7, 2019.4.6, 2020.1.3 or later.