KNOWLEDGE BASE

Error "Unable to install services in parallel" when initializing Tableau Server


Published: 16 Jan 2020
Last Modified Date: 16 Jan 2020

Issue

The following error occurred when Initializing Tableau Server.

Unable to install services in parallel:ERROR:
TSM services returned status 10

 

​​​​​

Environment

  • Tableau Server

Resolution

As an important requirement before installing Tableau Server, please make sure the hostname has been defined
so that Tableau Server can resolve the hostname to an IP address.
  • Linux
  • When using DNS to resolve the hostname, confirm the DNS side has been configured.
  • When not using DNS, confirm the hostname has been defined in /etc/hosts file.
 
  • Windows
    • When using DNS to resolve the hostname, confirm the DNS side has been configured.
    • When not using DNS, confirm the hostname has been defined in \Windows\System32\Drivers\etc\hosts file.

Cause

Tableau Server must be able to resolve the hostname to an IP address either using the domain name server (DNS) or with a local host file on the computer running Tableau Server.
Did this article resolve the issue?