KNOWLEDGE BASE

Error "Tried to send an out-of-range integer as a 2-byte value: 33492" Upon Moving Workbook From A Project With A Large Number Of Groups


Published: 18 Nov 2020
Last Modified Date: 18 Nov 2020

Issue

Moving a workbook from a project with a lot of groups added fails with the error (in vizportal log) below:

"Tried to send an out-of-range integer as a 2-byte value: 33492"

Environment

  • Tableau Server

Resolution

Option 1 

Remove unused groups.

Option 2 

Unlock the project permission.

Cause

This is due to the design limit of Postgres db with the size of the query parameters sent. When there are a lot of groups and permissions in the project, it can exceed the limit and the operation can fail.
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