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Error "This app has been blocked for your protection" When Uninstalling Tableau Reader, Tableau Desktop, Tableau Prep


Published: 04 Aug 2020
Last Modified Date: 28 Aug 2020

Issue

When trying to uninstall Tableau Reader, the following error may occur:

This app has been blocked for your protection.
An administrator has blocked you from running this app. For more information, contact the administrator.

tableau-setup-rdr-tableau-
<version>.exe 

Publisher: Unknown
File origin: Hard drive on this computer
Program location: "C:\ProgramData\Package Cache\{
<...>}\tableau-setup-rdr-tableau-<version>.exe" /modify

or
This app has been blocked for your protection.
An administrator has blocked you from running this app. For more information, contact the administrator.

tableau-<product>-<version>-.exe 

Publisher: Unknown
File origin: Hard drive on this computer
Program location: "C:\Users\<User>\{
<...>}\tableau-<product>-<version>.exe"

Environment

  • Tableau Reader
  • Tableau Desktop
  • Tableau Prep Builder
  • Windows 10

Resolution

For Tableau Reader, 
  1. Open the Command Prompt as Administrator.
  2. Run the command indicated in the 'Program location' portion of the error message, e.g.: "C:\ProgramData\Package Cache\{9f346d07-330c-4bc1-94c8-ee22d53ca5ba}\tableau-setup-rdr-tableau-2019-3.19.1017.1259-x64.exe" /modify
  3. In the Modify Setup dialog, select Uninstall
For other Tableau products, follow the steps:
  1. Open the Command Prompt as Administrator.
  2. Run the command indicated in the 'Program location' portion of the error message, e.g.: "C:\Users\<User>\{<...>}\tableau-<product>-<version>.exe" /modify
  3. In the Modify Setup dialog, select Uninstall
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