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Error "There was an error with the data source <datasourceName>. Verify that the data source is configured correctly." Refreshing Workbook Containing Published And Embedded Extracts


Published: 09 Jul 2019
Last Modified Date: 07 Jan 2020

Issue

When attempting to refresh a workbook containing both published extracts and embedded extracts, the following error occurs:
 

"There was an error with the data source <datasourceName>. Verify that the data source is configured correctly."

Environment

  • Tableau Online
  • Extract Refreshes

Cause

Some of the published data source may be set to Prompt User instead of Embedded password. This will cause the workbook refresh to fail because it does not have permission to access the published data source which it connects to. 

Set Credentials for Accessing Your Published Data
When you publish a workbook that connects to a Tableau Online or Tableau Server data source, rather than setting the credentials to access the underlying data, you set whether the workbook can access the published data source it connects to. Regardless of the original data type, the choice for server data sources is always Embedded password or Prompt users.
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