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Error "Some subscriptions were not sent successfully" Sending Subscriptions When Workbook Uses Published Data Sources


Published: 06 Jan 2020
Last Modified Date: 08 Jan 2020

Issue

Subscription email fails to run with the following error message when the workbook is connected to a published data source and the user does not have connect or view permissions to the data source:

Some subscriptions were not sent successfully.

Environment

  • Tableau Online
  • Subscriptions

Resolution

Try one of the below options:

Option 1
Ensure the user(s) have View and Connect permissions to the published data source(s) the workbook uses. See Permission Roles for more information.

Option 2
Republish the workbook and ensure all data sources, including published are set to Embedded Password. See Set Credentials for Accessing Your Published Data for more information. 

Cause

The user does not have permission to view and connect to the data source.
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