KNOWLEDGE BASE

Error "Socket closed" When Refreshing Postgres Data Source


Published: 26 Feb 2021
Last Modified Date: 12 Mar 2021

Issue

When refreshing Postgres data source in Tableau Online, refresh task may fail with following error message. 

"Socket closed"

Environment

  • Tableau Online
  • PostgreSQL 

Resolution

Possible Workarounds:
1. Use Tableau Desktop to refresh published data source/workbook. 
2. Use Tableau Bridge to refresh published data source. 

Cause

This issue is currently under the investigation by Tableau Dev team. 
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