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Error 'Internet communication error: Couldn't resolve proxy name' when connect Tableau Desktop to Tableau Server


Published: 28 Jul 2021
Last Modified Date: 05 Aug 2021

Issue

Error 'Internet communication error: Couldn't resolve proxy name' when connect Tableau Desktop to Tableau Server

Environment

  • Tableau Desktop
  • Tableau Server
  • http_proxy
  • https_proxy

Resolution

Work with IT team to verify http_proxy and https_proxy environmental variables. If the settings of http_proxy and https_proxy block the connection between Tableau Desktop and Tableau Server,
delete or modify http_proxy and https_proxy environmental variables.

Cause

The settings of http_proxy and https_proxy block the connection between Tableau Desktop and Tableau Server.
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