KNOWLEDGE BASE

Error "GetWorldUpdateAsyncTask(), unknown exception caught by catch(...)" When Viewing Workbook In Tableau Online


Published: 31 Aug 2020
Last Modified Date: 04 Sep 2020

Issue

When viewing a workbook in Tableau Online, the following error occurs: 
 

"GetWorldUpdateAsyncTask(), unknown exception caught by catch(...)"

Environment

  • Tableau Online 2020.3.0

Resolution

To workaround this error, please utilize extracts rather than a live connection. For more info, please see Extract Your Data

Cause

This is a known issue under investigation by Tableau development team.
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