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Error "Access is denied." message after running atrdiag.exe


Published: 01 Mar 2021
Last Modified Date: 02 Mar 2021

Issue

When you run atrdiag.exe, you get Access is denied. message.

Environment

  • Tableau Desktop 2020.1.8
  • Windows 10

Resolution

Open a command prompt as an administrator:

Cause

The user logged in and running the command is not an administrator. 
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